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Engagement Features

Citizen Engagement Platform

A platform for community-driven place-making

All the community engagement tools you need to help your community shape the places they live.

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How we help you

The XE-CITIZEN citizen engagement platform is designed to help you reach your community, engage them in conversation, analyse their feedback and collaborate on future ideas. Use XE-CITIZEN as your online community engagement hub and build trust and transparency with local people.

Reach

Promote and build awareness of your engagements and get more people to participate.

Engage

Collect suggestions and ideas from your community on a range of different topics.

Analyse

Explore and understand real-time community insight with ease.

Collaborate

Continuously engage throughout the process, share updates and build trust.

Reach

Increase public participation in your projects by driving community members to your engagement site. We make it easy for you to reach more respondents and spread the word about your engagement.

 

Community Panel

Promote and build awareness of your engagements and get more people to participate.

Email Campaign Management

Promote and build awareness of your engagements and get more people to participate.

Community Panel

Promote and build awareness of your engagements and get more people to participate.

Offline Engagement

Give your online engagement a physical presence in your community.

Multilingual

Reach a diverse audience with multilingual engagements in any language.

XE-CITIZEN Select

Engage with a predefined list of stakeholders for statutory engagements or a known list of tenants.

Engage

Give people the chance to interact and share their views and ideas. Our ‘engage’ features help you to have constructive conversations with your community on a range of different topics.

 

Engagement Site

Publish information and build your engagement quickly and easily.

Community Heatmap

Informative, interactive maps that gather local knowledge and ideas.

Surveys

Collect in-depth information about community priorities.

Virtual Town Hall

Hold online, real-time public meetings with your community.

Ideas Wall

Give your community a space to share their ideas.

Voice & Visual Capture

Include our most innovative and interactive question types to capture the imagination of your community.

Analyse

Get real-time, actionable insights based on what your community wants and needs. Our automated dashboards help you to filter and extract the data you need to make smarter, more informed decisions.

Participation Dashboard

At a glance, see how many people are participating in your projects and where from.

Spatial Analysis

Uncover local trends and identify problem areas.

TrendsAI

View and filter responses based on key themes and sentiment.

Custom Reporting

Downloadable, custom reporting to help answer your business needs.

Collaborate

Get real-time, actionable insights based on what your community wants and needs. Our automated dashboards help you to filter and extract the data you need to make smarter, more informed decisions.

News Feed

Share project updates and news with your community, invite them to return to future collaboration phases.

Audience Segmentation

Segment your audience based on their answers, save the group and customise comms for each group.

Community Forum

Give your community a safe space where they can share their views on a range of topics.

Respond

Reply to individual comments, choosing to post your reply publicly or keep it private between you and the respondent.

Book a Demo

Over 2,500 projects with millions of insights have been powered by our platform.

Discover how we can help you today.